I've stayed here multiple times for a work meeting where we used the meeting room in the building. The staff is great and very accommodating. The rooms have always been clean and I love the hot breakfast option in the morning. I had eggs every morning which was perfect and allowed me to stick to my normal eating habits.
Lanae at the front desk was extremely helpful when we had an issue with our room. She worked with us to address our concerns and went to great lengths to make us happy. Hilton is lucky to have such a great employee.
Extra helpful staff, especially the front desk. Answered my many questions with a friendly smile and anything they couldn't off the top of their heads, they looked it up for me immediately.
Definitely will be revisiting.
Awesome business/family hotel. Sits in the middle of the quiet Dells in close proximity to all the major attractions. Walking distance from Noahs Ark watermark!
We stayed at the Hilton Garden Inn in Wisconsin Dells in a king studio suite. Upon entering our room first thing was the toilet was not in working condition and no exhaust fan in the bathroom either. Called the front desk was not offer for anyone to come fix the one toilet in the room or offer another room! My husband had to repair the toilet himself. Another thing to know about this " Hilton " is that they do not provide trash bags for any receptacles in the room! I called the desk again and was told , no they don't not provide them anymore. What??? That is disgusting! The staff was rude! Here though is where you really want to beware! At 2:30 am on a Sunday night the entire hotel fire alarms went off. The whole thing was a mess! Everyone in the hotel evacuated to different areas of the parking lot at first! Not one word , not one attempt at communication from one hotel staff member! The elderly people who had a difficult time were offered no assistance or guidance! None of us were! When I say no communication from hotel staff, I mean absolutely none! We were out of our rooms until after 3:30 am, not at anytime from this 4floor hotel were we assisted or informed on what was happening. But frightening to think about if there really was a fire in the hotel that there was no safety plan from staff. We never so much as received a " sorry for the commotion folks" type of thing ! Nothing! The Dells must have a fire inspector and I am contacting! We picked the Hilton for reputation and we were sorely disappointed in so many way!!! Beware, know what you are getting into there and don't forget bring your own trash bags! What a joke!!!!
Made my visit to the Dells AWESOME!!
This is a great place to stay during the week at a decent rate. Prices go up on the weekend but that is to be expected. There are 2 outdoor hot tubs which are nice, but it would be great if they had extended adult hours for the pool/tubs. Not a specific complaint about this hotel, just hotels in general.
Hilton Garden Inn Wisconsin Dells is a US Lodging based in Wisconsin Dells, Wisconsin. Hilton Garden Inn Wisconsin Dells is located at 101 E Hiawatha Dr, Wisconsin Dells, WI 53965, USA.
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