If I could rate this Applebee's to no stars, I would. Worst experience I have ever had at an Applebee's, EVER! Our server was Michelle B. We came in around 6pm and they were not even busy at all. It took forever for our drinks to be refilled. Not to mention, when she brought our food out, it was terrible. There was hardly any cheese on my boyfriend's chicken, looked nothing like the picture. My steak was not medium (like I asked for), was kind of dry. I asked for loaded potatoes, which I did not get. When she brought the food out, it was all slopped together. She didn't come back to our table at all to check on us after dropping our food off. We waited for refills on our drinks for more than 20 minutes. The whole time we were waiting for refills, there was a bunch of waitresses just standing around, doing absolutely nothing. Even a couple waitresses walked by, seeing that we needed refills and just walked away. After we waited almost a half hour for our refills, she brings the check. We were so irritated that we just wanted to leave. I could understand if they were actually busy, but they were not. Our waitress only had 2 tables, which is including our table. Worst experience ever. I would not recommend this Applebee's to anyone. We will drive the distance to go to the one in Madison, much better service!!
Horrible experience. Our waitress was great but overall, it sucked. We were there Saturday night. It wasn't super busy, maybe 10 full tables. Our party of 9 waited over 15 minutes to even be greeted. Then an additional 10 minutes because all the large tables were still dirty. We were finally seated. We waited another 15 minutes for our waitress to get drunk orders. Then, we go to order food and we're told that they are out of steaks and ribs. That's what most of our adults were planning on eating. The waitress informed us that there were only 3 people on staff on a Saturday night! How do you do that on a weekend in Wisconsin Dells! We probably won't go back and we're locals.
This is a very enlightening experience... The service was so great I will NEVER GO BACK. I'm calling corporate Monday, that place should be shut down. The rude manager and rude waitresses are not worth the aggravation, was lied to about being a wait list when there is only 5 tables seated and no one else waiting. Then when we were finally seated, we waited about 5 minutes and no one still came to even take our drink order. We finally got up and left. And their excuse was being short staffed, instead of 8 servers they only had 3. If 3 servers can't handle 5 tables, you might wanna get a different wait staff!
The staff was really friendly and accommodating. The food was excellent and very reasonably priced. And the house Bahama Mamas are straight up my new best friend!! ^^
Ask for Will! I go here often cause it's the boyfriend's favorite place to eat and generally something is slightly not right like forgotten sauces, never getting a refill or you wait 15 minutes after eating to get a check. Not with Will though! Drinks refilled, not overly chatty, nice, he's on top condiments and special request. I'm asking for Will here on out. Tip him well for his service, 5 star waiters are worth every penny.
Applebee S Neighborhood Grill Bar is a US Restaurant based in Wisconsin Dells, Wisconsin. Applebee S Neighborhood Grill Bar is located at 340 State Hwy 13, Wisconsin Dells, WI 53965, USA.
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