Highly recommend, 5 stars for sure! Driving cross country and our passenger side brake caliper broke free, luckily on an exit ramp! They towed our van in on a Sunday, evaluated the damage Monday morning, found it was a quick repair and got us on the road by 11:00 a.m.! We aren't "locals" but felt they treated us as if we were long time customers! Thank you Hovland's!!
just moved to the area and was looking for a good repair shop to bring my vehicals too. this place WASNT IT. DEFINATELY NOT IT. we had brake line break on our car. I drove it in and left it with them. my friend who is a master auto technician for over 30 yrs runs his own shop in Kenosha told me the most it should cost for that repair would be $250 maximum . well this place charged me $600 and the mechanic was a grumpy guy who they said got mad and took the day off after he started on the car so it would be longer till we got it back due to that. I almost fell over when they said $600 for a metal brake line being replaced. yeah never went back here again. and just recenly needed a tow under my AAA membership well hovland was who they said would come out for AAA then they called back and said they were busy so another farther place had to come that guy said because they weren't getting the car brought to there shop to fix they probally didn't want the tow .I was having a different shop fix it in town . yeah definitely wont go there again.
They were understaffed and overwhelmed. I found out from another shop that the had only fixed 6 cars in the past week. They said it might take them a week to fix a bad tire valve stem.... I went to Goodyear and they saw me right away!
I would give them 6 stars if possible. Visiting from NC and needed a service. This is better than my hometown dealer. If I lived 50 miles away I would bring my routine service needs here, and repairs also. Great job, efficiently and well done and a great price.
My insurance called them for assistance and fortunately for us we were able to resolve our issue. I called him directly and cancelled service. He was very respectful and understanding, he wasn't upset that it was 5am, nor that I felt we inconvenienced him. If we ever find ourselves in need again I'll be sure to call them simply for the short interaction via phone.
Hovland S Service Center is a US Car Repair based in Wisconsin Dells, Wisconsin. Hovland S Service Center is located at 4147 State Hwy 13, Wisconsin Dells, WI 53965, USA.
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