Go to Panera on a weekly basis in the Wisconsin area. Today I went through the drive through and was told at the ordering window that they would take my reward points at the pick up window. After I asked because they didn’t ask for it at the time of order like all the other Panera’s. The girl at the pick up window gave me my order then I asked her if she needed my rewards number she said she forgot but I could go on line to post it. I don’t have time for that. Poor customer care by putting an inconvenience on the customer.
Alway a great place for a warm and healthy meal, The food is great and the restaurant is inviting.
Also some employees didn't prioritize tasks well, choosing to collect dishes or other non urgent tasks, leaving their co-worker to manage a growing line by themselves at the register.
Very fresh ingredient.. clean quiet atmostphere.. great☺
Love Panera! One of the very best options for food that's a chain restaurant. Always delish, always clean.
Very disorganized, poor management, most employees were working their butts off but they weren't being given systems that organized and streamlined their work.
Very poor experience, over 25 minute wait for a 6 item to go order, and they forgot to make the two drinks so we got 4 items in 25+minutes and waited additional time for the two simple lattes.
Panera Bread is a US Bakery based in Wisconsin Dells, Wisconsin. Panera Bread is located at 1300 Great Wolf Dr, Wisconsin Dells, WI 53965, USA.
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